RETURN POLICY:

We want you to be happy with your purchase! If you're not completely satisfied, please review our return policy below:

Custom T-Shirts:

Please note that all custom t-shirts are not eligible for return or exchange as they are made specifically for you.

REGULAR ITEMS:

Regular items are eligible for return within 14 days of receipt. To be eligible for a return, the item must be in its original condition, unworn, and unused.

SALE ITEMS:

All sale items are final and are not eligible for return or exchange.

Digital Products:

All digital products are not eligible for return.

RETURN SHIPPING:

Customers are responsible for return shipping costs. Once we receive the returned item and confirm it is in original condition, we will process your refund. Please allow 5-7 business days for your bank to reflect the refund in your account.

How to Initiate a return:

To start a return, please contact our customer service team at hi@melodeecool.com with your order number and details about the product you’d like to return. We will provide you with return instructions.