RETURN POLICY:
We want you to be happy with your purchase! If you're not completely satisfied, please review our return policy below:
Custom T-Shirts:
Please note that all custom t-shirts are not eligible for return or exchange as they are made specifically for you.
REGULAR ITEMS:
Regular items are eligible for return within 14 days of receipt. To be eligible for a return, the item must be in its original condition, unworn, and unused.
SALE ITEMS:
All sale items are final and are not eligible for return or exchange.
Digital Products:
All digital products are not eligible for return.
RETURN SHIPPING:
Customers are responsible for return shipping costs. Once we receive the returned item and confirm it is in original condition, we will process your refund. Please allow 5-7 business days for your bank to reflect the refund in your account.
How to Initiate a return:
To start a return, please contact our customer service team at hi@melodeecool.com with your order number and details about the product you’d like to return. We will provide you with return instructions.