SHIPPING POLICY

Processing Time:

All orders are processed within 2-5 business days. You will receive an email notification once your order has shipped.

Shipping Rates & Delivery Time:

We offer shipping within the USA only. Shipping rates are calculated at checkout based on your location and the size of your order. Estimated delivery times are 3-7 business days.

Tracking Your Order:

Once your order is shipped, you will receive a tracking number via email to keep you updated on your package’s journey.

Missing or Delayed Shipments:

If your order is delayed or missing, please contact our customer service team at hi@melodeecool.com. We will do our best to assist you in locating your package.

Returns & Exchanges:

For more information on returns and exchanges, please visit our Return Policy.